Refund Policy

Refund Policy

Welcome to Skinkare! While we strive to provide you with a flawless shopping experience, we understand that occasionally things may not proceed as anticipated. Hence, we offer a comprehensive refund policy to guarantee your satisfaction.

30-Day Money-Back Guarantee

We firmly stand behind the quality of our products, which is why we extend a 90-day money-back guarantee on all purchases made directly from Skinkare. Should you find yourself unsatisfied with your purchase, you have up to 90 days from the date of purchase to request a refund.

Eligibility for Refund

To qualify for a refund, please ensure that:

• The item remains unused, in its original packaging, and in the same pristine condition as when it was received.
• Proof of purchase is furnished, such as your order confirmation or receipt.
• The request for a return is initiated within 90 days of the original purchase date.

Initiating a Refund

To commence the refund process, kindly visit our Contact page and connect with our accommodating customer service team. They will facilitate the procedure and furnish you with a return authorization number.

Return Shipping

The responsibility for return shipping costs lies with the customer, unless the item received is defective or damaged upon arrival. For your reassurance, we recommend utilizing a trackable shipping service and procuring shipping insurance.

Refund Processing

Upon receipt and inspection of your return, we will promptly process the refund to your original method of payment within 30 business days.

Contact Us

Should you have any queries or concerns regarding our refund policy, please do not hesitate to visit our Contact page and reach out to our devoted customer service team. We are here to provide assistance and ensure that your shopping experience with Skinkare surpasses your expectations.

Thank you for entrusting Skinkare with your shopping requirements. Your trust and support are greatly appreciated!